All transcription work outsourced to us are kept highly confidential.
Our Transcriptionists, editors, and management staff are bound through a confidential non-disclosure agreement.
All our systems are thoroughly password protected and no retrieval of either audio files or documents are possible without getting logged into the system.
Our servers have reliable firewall software along with antivirus software, which scans our servers every day on a routine basis for any unusual activity.
No external drives (floppy, CD writers etc.) are present in any of the workstations.
We maintain our computer lab as a paperless office.
We do not take printouts of any patient records.
Entry into the workplace is restricted to authorized personnel only.
File allocations are logged accurately using our Internal Workflow Management Software "Qmanage".
All client related information when using the Internet is handled in secure 128-bit SSL encryption
We maintain up-to-date contractual agreements with all business parties.
Technical evaluations are performed on a routine basis to make sure all systems meet or exceed specified security requirements
We have provided privacy, security, and confidentiality awareness training to our entire workforce. Our compliance decisions are based on sound business practices and meet and exceed HIPAA.